Privacy policy

At AMALIA DE LUNA (hereinafter, “the Store”), we are committed to protecting the privacy and personal data of our users and customers. This Privacy Policy describes how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the Spanish Law on Information Society Services and Electronic Commerce (LSSI).

1. Data controller

Company name: Zenzia Inversores SL
Tax ID (CIF/NIF): B86947397
Address: C/Viñas, 15. Fuente del Fresno. 28708 Madrid
Email: clientes@amaliadeluna.com
Phone: +34 676 641 856

2. Personal data we collect

We only collect the data necessary to process orders and improve our services:

Full name
Shipping and billing address
Email address and phone number
Payment data (processed through a secure payment gateway; we do not store card details)
Browsing information and preferences on our website (cookies and analytics tools)

3. Purpose of processing

Your personal data is used to:

Manage orders and shipments
Process payments and invoicing
Respond to customer inquiries and requests
Send marketing communications only if you have given prior consent
Improve user experience and navigation in our online store

4. Legal basis for processing

The processing of your data is based on:

Performance of a contract: for order and shipping management
Explicit consent: for receiving marketing communications or newsletters
Legitimate interest: to improve our services and ensure website security

5. Data retention

Data will be kept for as long as necessary to fulfill the purpose for which it was collected and in accordance with legal retention periods for invoices and tax documents.

Browsing and cookie data will be retained according to specific cookie policies (maximum 12 months for analytics data).

6. Data recipients

We do not sell or share your data with third parties for commercial purposes.
We may share your data with service providers who assist in order processing, payments, shipping, or web analytics, under confidentiality agreements and in compliance with GDPR.

7. User rights

You have the right to:

Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data when it is no longer necessary
Restrict or object to data processing
Request data portability

Withdraw consent at any time (without affecting the lawfulness of prior processing)

To exercise these rights, you may contact us at: clientes@amaliadeluna.com or send a request to the postal address provided above.

8. Data security

We implement technical and organizational measures to ensure the security of your data and protect it against unauthorized access, loss, or alteration. All card transactions are processed through secure payment gateways.

9. Cookies

Our website uses first-party and third-party cookies to improve user experience, analyze statistics, and display relevant advertising. Please refer to our Cookie Policy for more information and consent management.

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy to adapt to legal changes or updates in our services. Any updates will be published on this page with the revision date.

11. Contact

For any questions regarding this Privacy Policy or the processing of your data, you can contact us at:

Email: clientes@amaliadeluna.com
Phone: +34 676 641 856
Address: C/Viñas, 15. 28708 San Sebastián de los Reyes. Madrid